Wednesday 7 March


09:00 - 11:00


09:00 - 09:05

Welcome Remarks

Alexi H. Khajavi – Managing Director EMEA & Hospitality Group, Questex LLC

09:05 - 09:25

Tech Innovation keynote

A technology expert shares experiences on what drives innovation and the impact of technology on the market.

09:25 - 10:00

Investing in Technology

  • Assessing where technology is most needed and future-proofing your technology investment: which trends are here to stay? 
  • What criteria should hoteliers use to determine how much to invest and how?
  • Promoting technology innovation within hospitality: what is the role of hotel companies?

Moderated by:

Alex Notay – Director of Product and Service Innovation, Places for People

In conversation with

Eric Pearson – Chief Commercial and Technology Officer, IHG

Rufino Pérez – Chief Operations Officer and Global Transformation Leader, NH Hotel Group

10:00 - 10:40

The Ideas Factory – Sharing Thoughts on the Future of Hospitality

Some of hospitality’s most innovative minds share their views on the major trends and concepts that will impact hospitality developments and the guest experience in the coming years, including new lifestyle concepts, room and hotel design, amenities, etc.

Hosted by

Raj Chandnani – Vice President, Strategy, WATG ǀ Wimberly Interiors

In conversation with

Amar Lalvani – CEO & Managing Partner, Standard International

Markus Lehnert – Regional Vice President International Hotel Development, Europe, Marriott International

Sharan Pasricha – Founder, Ennismore

Jay Stein – Chief Executive Officer, Dream Hotel Group

10:40 - 11:10


Be inspired by the first woman to summit Everest from the North & South sides sharing her insights about how individuals and teams achieve greatness in the face of overwhelming challenge.

Cathy O’Dowd – Alpinist - First Woman to Summit Everest from North & South Sides

11:00 - 11:20


Coffee Break in the Sponsors' Exhibition

11:20 - 12:20


11:20 - 12:20

Breakout: Alternative Investment

Serviced apartments: What’s the opportunity?

While growing, the serviced apartment market remains a relative unknown for hotel investors and operators. For investors, what are the opportunities, where are the key markets, and what returns can be expected? For hoteliers, how does a serviced apartment offering fit within a hotel portfolio, and how do the products compare?

Moderated by

Jonathan Humphries – Senior Lecturer, Ecole hôtelière de Lausanne and Chairman, HoCoSo

In conversation with

Guus Bakker – CEO EMEA, Frasers Hospitality

Vedrana Bilanovic Riley – CEO, Ciel Capital

Jo Layton – Managing Director, The Apartment Service

Christabelle Morgan Dessouches – International Hotel Development Director, ‎Aparthotels Adagio

11:20 - 12:20

Breakout: Operations

Talent Management & Recruitment

  • How to deal with shortage of employees: improving the recruitment process; looking at compensation and benefits; career opportunities
  • Managing a changing workforce and flexible staffing requirements (including the rise of automation)
  • How to make investors understand the talent challenge

Moderated by

Kelly Johnstone – Scotland, North England & Midlands Director, Springboard UK

In conversation with

John Brennan – CEO, Amaris Hospitality

Rosana Fernandez – Global Human Resources Director, Room Mate Group

11:20 - 12:20

Hotel Tech Hub

Promoting Tech Innovation in Hospitality: Start-up & Incubators

  • Assessing the state of the hospitality tech scene: how healthy is it, where are the best start-up scenes?
  • Incubators, accelerators, VCs etc.: what organisations offer the best support for hospitality tech start-ups?

Success stories and crashes: learning best practice and overcoming challenges from other hotel tech start-ups.

Moderated By

Christian Mole – Associate Partner, EY

In conversation with

Markus Förder – CFO, Alpina Partners

11:20 - 12:20

In-The-Round Session

France: Is There a Macron Effect on Hospitality Investment?

Discussing the French hospitality investment market: where are the best opportunities, what are the trends, and what is the impact if the economic and political environment on the hospitality sector?

Moderated by

Philippe Doizelet – Managing Partner, Horwath HTL

Christian Karaoglanian – Advisor

11:20 - 13:00

In-The-Round Session

DACH" Round Table 1

*Germany, Austria and Switzerland.

Keynote : Tourism Development in DACH Markets

Dr. Maximilian Kownatzki – , Senior Vice President Network & Partnership Management Hub Airlines, Lufthansa Group

Hosted by

Wolfgang Gattringer – Managing Director, Solutions dot WG Hospitality Advisory Alliance GmbH

Willy Weiland – Managing Director, Solutions dot WG Hospitality Advisory Alliance GmbH

11:20 - 01:00

In-The-Round Session

DACH* Round Table 2

*Germany, Austria and Switzerland.

Hosted by:

Wolfgang Gattringer – Managing Director, Solutions dot WG Hospitality Advisory Alliance GmbH

11:20 - 13:00

In-The-Round Session

DACH* Round Table 3

*Germany, Austria and Switzerland.

Thomas Allemann – Managing Director, hotelleriesuisse

Wilhelm K. Weber – Partner, SHS Swiss Hospitality Solutions AG

11:20 - 13:00

In-The-Round Session

DACH* Round Table 4

*Germany, Austria and Switzerland.

Prof. Stephan Gerhard – Owner, Solutions Holding GmbH

Michael Lidl – TREUGAST Solutions Group

12:30 - 13:30


12:30 - 13:30

Breakout: Development

Pitch your Brand

Hear from the most innovative new brands entering the hospitality market. A series of case studies assessed by an expert panel to be inspired from new concepts.

Hosted by

Michael Widmann – Managing Partner, PKF hotelexperts GmbH

Panel of Experts

Blanche Van Berckel – Managing Director, Fairquest & Partners

Case studies from


Wytze Van den Berg – Managing Director Belgium & The Netherlands, Best Western Hotels & Resorts


Pierre Beckerich – President, Euragone Investment Management

TRS Hotels

José Matheu – Chief Development Officer, Palladium Hotel Group


David Kuperberg – Chief Development Officer, Dream Hotel Group

12:30 - 13:30

Breakout: Asset Management

Asset Value Enhancement – HAMA

What are the key areas and strategies to increase the value of a hospitality asset? How is the role of the asset manager evolving? What can be learnt from recent examples of successful asset enhancement/redevelopment stories?

Hosted by

Rastko Djordjevic – Board Member, HAMA Europe Chapter, and EVP – Head of Asset Management EMEA, JLL Hotels & Hospitality Group

Theodor Kubak – Board Member and Co-Founder, HAMA Europe, Senior Investment Manager, Union Investment

12:30 - 13:30

In - The - Round

Germany: Don’t be afraid of German leases, they are more flexible than you think.

Hosted by

Dr. Jochen Reuter, LL.M – Partner, Beiten Burkhardt

Dirk Schuldes – Head of Hotel Investment and Asset Management, CommerzReal AG

13:30 -


Networking Lunch

Hosted by

Questex Hospitality Group

Our Other Events

Hotel ROI

Houston, TX – April 2018
Los Angeles, CA – June 2018
Chicago, IL – August 2018
Baltimore, MD – August 2018
Pittsburgh, PA – September 2018
Atlanta, GA – September 2018
Charlotte, NC – October 2018

The Annual Hotel Conference

10-11 October 2018
Manchester, UK

Mediterranean Resort & Hotel Real Estate Forum

17-19 October 2018
Athens, Greece