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Programme

Jour 3

8:15 - 9:00

Networking

BREAKFAST AND SPONSORS’ EXHIBITION

9:00 - 10:40

GENERAL SESSION: WHERE IS THE INNOVATION?

9:00 - 9:05

OPENING REMARKS AND PRIZE DRAW

9:05 - 9:50

INDEPENDENT & ALTERNATIVE HOSPITALITY BRANDS: DELIVERING INNOVATIVE EXPERIENCES IN A CHANGING MARKET

What can be learnt from alternative and niche hotels when it comes to delivering new and engaging experiences? Can they deliver models that are strong enough to safeguard them from competition from peer-to-peer players? What will the hotel of the future look like?

  • Frank Croston Partner, Hamilton Hotel Partners

IN DISCUSSION WITH:

  • Jean Pierre Bandeira CEO, Light Human Hotels
  • Olivia Byrne Company Director, Eccleston Square Hotel
  • Hans Meyer Co-Founder and Managing Director, Zoku
  • Chris Penn Founder, SteelBMB

9:50 - 10:40

IHIF QUESTION TIME: HOW WILL CUSTOMERS’ NEEDS BE MET IN THE FUTURE?

A chance for the audience to join the debate on the customer experience, who is best positioned to serve them and who will ‘own’ the relationship with them as the market evolves.

  • Jonathan Langston Co-Founder, HotStats

IN DISCUSSION WITH:

  • Gaurav Bhushan Global Chief Development Officer , AccorHotels
  • André P Gerondeau COO, Meliá Hotels International
  • Marco Roca Hard Rock Hotels, EVP/Chief Development Officer
  • Terri Scriven Industry Head of Hospitality, Google
  • Hannes Spanring CEO, MEININGER Hotels

11:00 - 12:00

BREAKOUT SESSIONS

11:00 - 12:00

SESSION 22 OPERATING MODEL BREAKOUT

LEASE AND MANAGEMENT CONTRACT

Examining the the latest trends across Europe and globally. How is the lease model evolving? Are management contracts on the way down? What are the new models?

  • Chris Martin HVS Hodges Ward Elliott, Director

IN DISCUSSION WITH:

  • Alex Campbell Partner, Fieldfisher
  • Matthew Duncombe Partner, DLA Piper
  • Willemijn Geels AVP Development North & East Europe, IHG
  • Thomas Page Partner & Global Head of Hotels & Leisure, CMS
  • Sabina Wyss Di Corrado Director of Acquisitions & Development, PPHE

11:00 - 12:00

SESSION 23 TALENT MANAGEMENT&RECRUITMENT BREAKOUT

FINDING & NURTURING HOSPITALITY TALENT

The hospitality industry relies on its workforce. How to find, support and grow the best talent to deliver on brand values and offer the best customer experience? What can hotels do to promote a more diverse workforce?

  • Chris Mumford Managing Director, AETHOS

IN DISCUSSION WITH:

  • Clare Gates HR Director , MEININGER Hotels
  • Paul Griep Director of Industry Relations , Hotelschool the Hague
  • Serena Serena von der Heyde Owner, Georgian House Hotel

11:00 - 12:00

DACH IN-THE-ROUND SESSIONS: HOSPITALITY TRENDS IN GERMANY AND NEIGHBOURING MARKETS

11:00 - 12:00

In-the-round 1

HOW THE HOSPITALITY INDUSTRY MANAGES A NEW CLIMATE LEGISLATION

LED BY:

  • Reinhard Müller CEO, EUREF
  • Willy Weiland Managing Director, Solutions dot WG Hospitality Advisory Alliance GmbH

11:00 - 12:00

In-the-round 2

LIVING SUCCESS - BEST PRACTICE PRESENTED BY TWO SUCCESSFUL CONCEPTS

LED BY:

  • Wolfgang Gattringer Managing Director, Solutions dot WG Hospitality Advisory Alliance GmbH
  • Katja Leveringhaus Managing Partner, Explorer Hotel
  • Alex Urseanu Inhaber und Geschäftsführer, GEKKO Group

12:15 - 13:15

In-the-round 8

SWITZERLAND – HOW BUDGET BRANDS WILL RE-DEFINE HOSPITALITY

  • Patrik Scherrer Managing Partner, Swiss Design Collection AG
  • Wilhelm K. Weber Partner, SHS Swiss Hospitality Solutions

11:00 - 12:00

In-the-round 4

THE HOTTEST FROM BALTIC TO ADRIATIC

LED BY:

  • Gregor Famira Partner , CMS
  • Silvija Lovreta Senior Director Business Development, Horwath HTL
  • Herbert Mascha Founder, MRP Hotels and Member of ISHC

12:15 - 13:15

BREAKOUT SESSIONS

12:15 - 13:15

SESSION 24 OPERATING MODEL BREAKOUT

NEGOTIATING A FAIR FRANCHISE AGREEMENT

This session will look at what can and what cannot be negotiated in a franchise agreement, covering key legal and commercial issues such as term, termination, liquidated damages, the right to sell, centralised service fees and territorial exclusivity. A moderated debate between an owner and a brand representative.

  • Babette Marzheuser-Wood Partner, Dentons

IN DISCUSSION WITH:

  • Jon Colley Chief Executive Officer, International Hotel Properties Limited (IHL)
  • Claus-Dieter Jandel Executive Vice President & Chief Development Officer , Deutsche Hospitality

12:15 - 13:15

SESSION 25: INNOVATION BREAKOUT

PROMOTING A CULTURE OF INNOVATION IN HOSPITALITY

Innovation is a goal for many companies but a difficult one to put in practice. How can hospitality companies support a culture of innovation within their organisations? What can be learnt from start-ups in the sector? What are the benefits of partnering with or creating innovation/start-up labs?

  • Allan Davidson Director, Colliers International

IN DISCUSSION WITH:

  • James Byrne Owner & Director, Eccleston Square Hotel
  • Michael Hay Founder and Managing Director , Vision Hospitality (Israel)
  • Rom Hendler Founder and Managing Partner, InnoVel, Tel Aviv, Israel
  • Akina Ho Executive Vice President of Global Hospitality Business , handy by Tink Labs
  • Gillian Saunders Deputy CEO & Head of Advisory Services, Grant Thornton

12:15 - 13:15

IN - THE - ROUND SESSIONS

12:15 - 13:15

In-the-round 5

HOTEL & LIVING, TEMPORARY HOUSING, COMMERCIALLY MANAGED MICROAPPARTEMENTS– WHAT DOES THE FUTURE HOLD

LED BY

  • Prof. Stephan Gerhard Partner, Treugast Solutions Group
  • Nermin Grosch Managing Director , The Doorman
  • Alexander Winter CEO, DSR Hotel Holding GmbH, Managing Partner of Arcona Hotels & Resorts,

12:15 - 13:15

In-the-round 6

BRINGING BACK GROWTH IN THE FRENCH HOTEL INVESTMENT MARKET

LED BY

  • Katell Bourgeois Senior Vice President Corporate Transactions, JLL

12:15 - 13:15

In-the-round 7

UNDERSTANDING MARKETS OF OPPORTUNITY: LONDON AND DUBAI

LED BY

  • Bruce Ford Senior Vice President and Director of Business Development, Lodging Econometrics
  • JP Ford Senior Vice President and Director of Business Development, Lodging Econometrics

11:00 - 12:00

In-the-round 3

SEIZING OPPORTUNITIES IN BRAZIL’S HOSPITALITY MARKET

LED BY:

  • João Gilberto Vaz CEO, Brazilian Tourism & Hospitality Group

13:15 - 15:30

Networking

LUNCH