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WILL TAKE PLACE ON MONDAY 2, TUESDAY 3  AND WEDNESDAY 4 MARCH 2020

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Technology is changing the face of hospitality - whether it is improving a hotel’s operations and guest experience or disrupting the industry.

The IHIF Hotel Tech Hub provides a space where hotel owners, operators and their partners can gain the tools to understand the latest technology trends and how to use them to grow asset value, improve customer engagement and gain competitive advantage via presentations, interactive discussions, masterclasses and demos.

The IHIF Hotel Tech Hub will run from Monday 2 March to Wednesday 4 March 2020 in Bellevue room, below is the programme, please keep an eye out for further updates.

*Please note the agenda is subject to change. To view the full conference programme from IHIF 2019 please click here.

Monday 4th March 2019

14:00 - 18:00 Hospitality Technology Exhibition and Demonstrations

15:00 – 16:00 Tech Masterclasses: Short talks introducing the need-to-know points of major tech trends in hospitality.


16:00 – 16:30 Tech Start-Up Innovation: Partnering to Lead Hospitality Tech

How can hospitality companies benefit from being involved in the tech start-up scene? Discussing partnerships between hospitality companies and the tech start-up scene to further innovation.

Tuesday 5th March 2019

09:00- 18:00 Hospitality Technology Exhibition and Demonstrations

12:00 – 13:00 Get Tech for Success: Technology Implementation & The Impact on Profit

What is the risk/reward for hotels investing in technology? Examining whether and how being tech savvy increases the value of a hotel, and what is the best way to do it.

14:00 – 14:45 Tech Masterclasses: Short talks introducing the need-to-know points of
major tech trends in hospitality, including AI, Blockchain.

15:00 – 16:00 Blending Technology and the Customer Experience: How to Make It Work? 

How to tie technology to the customer? As well as cutting costs and simplifying processes, technology is removing points of human interaction: how to balance human interaction and convenience? What technologies are essential for customers?

16:30 – 17:30 Access All Areas: Reaching Consumers in the Digital World

How to know your customers and reach them through digital channels? Measuring customer behaviour, capturing their wishes and distribute to them via digital channels, including mobile offerings, social media and payment solutions.

17:30 – 18:00 Experience Innovation: Tech start-up lightning pitches

A series of short pitches from hospitality tech start-ups.


Wednesday 6th March 2019

09:00 - 18:00 Hospitality Technology Exhibition and Demonstrations

11:30 – 12:15 Tech Masterclasses: Short talks introducing the need-to-know points of major tech trends in hospitality.


12:30 – 13:30 Tech Start-Up Innovation: Partnering to Lead Hospitality Tech

How can hospitality companies benefit from being involved in the techstart-up scene? Discussing partnerships between hospitality companies and the tech start-up scene to further innovation.

To see the full Hotel Tech Hub Programme please click here.

Hotel Tech Hub Sponsors

Hosted by

Questex Hospitality Group

Our Other Events

The Annual Hotel Conference (AHC)

9-10- October 2019
Manchester, UK

Mediterranean Resort & Hotel Real Estate Forum (MR&H)

29-31 October 2019
Athens, Greece

Israel Hotel Investment Summit (IHIS)

2019
Exact dates and location to be confirmed in due course

Asia Pacific Hotel Investment Conference (APHIC)

25-26 April 2019
Bangkok, Thailand