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Technology is changing the face of hospitality - whether it is improving hotel’s operations and guest experiences, or disrupting the industry.

A new area was launched at IHIF 2018 - the IHIF Hotel Tech Hub, which provided a space where delegates learned more about the latest technology via presentations, interactive discussions, masterclasses and demos.

The IHIF Hotel Tech Hub will return for IHIF 2019 and run from Monday to Wednesday in Bellevue room, below is the programme, please keep an eye out for further updates.

Monday 4th March

14:00 - 18:00
Hospitality Technology Exhibition and Demonstrations
15:00 - 16:00
Tech Masterclasses
Short talks introducing the need-to-know points of major tech trends in hospitality.
16:00 - 16:30
Tech Huddles A chance to get first hand responses to your burning questions from direct conversation with the Masterclass speakers.
Tuesday 5th March
09:00- 18:00 
Hospitality Technology Exhibition and Demonstrations
10:00 - 11:00
Tech Masterclasses:
Short talks introducing the need-to-know points of major tech trends in hospitality. Followed by Topic Huddles: a chance to get first hand responses to your burning questions from direct conversation with the speakers.
12:00-13:00 Panel
Get Tech for Success: Technology Implementation & The Impact on Profit What is the risk/reward for hotels investing in technology? Examining whether and how being tech savvy increases the value of a hotel, and what is the best way to do it.
14:00-14:45 masterclass
Tech Masterclasses Short talks introducing the need-to-know points of major tech trends in hospitality, including AI, Blockchain.
15:00 - 16:00 Panel
Blending Technology and the Customer Experience: How to Make It Work?
How to tie technology to the customer? As well as cutting costs and simplifying processes, technology is removing points of human interaction: how to balance human interaction and convenience? What technologies are essential for customers?
16:30 - 17:30 Panel
Access All Areas: Reaching Consumers in the Digital World.
How to know your customers and reach them through digital channels? Measuring customer behaviour, capturing their wishes and distribute to them via digital channels, including mobile offerings, social media and payment solutions.
17:30-18:00
Experience Innovation: Tech start-up lightning pitches
A series of short pitches from hospitality tech start-ups.

Wednesday 6th March

09:00 - 18:00
Hospitality Technology Exhibition and Demonstrations
11:30 -12:15 masterclass
Tech Masterclasses Short talks introducing the need-to-know points of major tech trends in hospitality (AI, Robotics, Blockchain).
12:30- 13:30 panel
Tech Start-Up Stage 
In partnership with Ecole hôtelière de Lausanne (EHL)

Hotel Tech Hub Sponsors

Hosted by

Questex Hospitality Group

Our Other Events

The Annual Hotel Conference (AHC)

9-10- October 2019
Manchester, UK

Mediterranean Resort & Hotel Real Estate Forum (MR&H))

2019
Exact dates and location to be confirmed in due course

Israel Hotel Investment Summit (IHIS)

2019
Exact dates and location to be confirmed in due course

Asia Pacific Hotel Investment Conference (APHIC)

2019
Exact dates and location to be confirmed in due course